Meet Our Team

At Mountain State Agency Alliance (MSAA), we are committed to empowering independent agencies across Southern Ohio, West Virginia, and Western Virginia.Our experienced team provides personalized support, helping our members grow, compete, and thrive in today’s insurance market.

MSAA Support Team

David Kistler

Regional Vice President

Jacque Cline

Agency Growth Coach

Stephanie Wells

Onboarding & Operations Specialist

SIAA Atlantic/Southeast Regional Leadership & Support Team

Holly Herron

Regional President

Jay Herndon

Chief Operating Officer

Heather Wardrip

VP of Operations

Hana Davis

Marketing Manager

Local Support. National Success.

 

With a dedicated Agency Growth Coach and an experienced Regional Vice President, our team provides hands-on guidance to help agencies increase revenue, optimize operations, and expand their carrier partnerships.

As part of SIAA – The Agent Alliance, we combine local expertise with national resources, ensuring our members have the tools, carrier access, and strategic insights needed to succeed. SIAA’s Atlantic/Southeast Regional Leadership offers high-level industry insight and national support, helping members stay ahead in a competitive market.

 

Ready to Connect?

“Our relationship with SIAA-MSAA has not only opened up new opportunities for us, but has actually increased the revenue from our existing business. With over 30 years experience as an Independent Agent, I can definitely say we have found a key to continued success in our industry.”

Mike Dove
Dove Insurance Agency in Christiansburg, VA

MSAA is experienced in your market and is excited to partner with your team

As a Master Agency within SIAA – The Agent Alliance, we help agencies grow with industry-leading programs, peer collaboration, and hands-on guidance tailored to our region.

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