December 2017

MSAA 2017 Year in Review

As we approach the end of 2017, let’s take a moment to look at some of the many accomplishments achieved during the year.

First, 2017 was a GOOD YEAR for MSAA, SIAA, and our members. In fact, in terms of profit sharing, growth bonuses, and PMSF from SIAA, 2017 is shaping up to be our best year ever!

We have achieved growth with almost all our strategic partner carriers, and excellent growth with carriers such as Travelers, Liberty, Hartford Commercial, and State Auto. Congratulations!

In a year where the carriers’ results were hit by several hurricanes, massive wildfires, and floods, MSAA weathered (pun intended) the year with no major CAT losses. This resulted in us being profitable across the board with all the carriers we represent (as of November results). And we are locked in with many carriers – Including Safeco at 45%. Congratulations again!

This year brought a major platform change to the SIAA NetWeb system. We were able to navigate these changes relatively seamlessly, with little or no disruption in our day to day operations.

The growth of our commercial book warranted adding another person to help place our ever-growing amount of submissions to CL Access Plus. Thus, we welcome Jeff Runyan as our Director of Access Plus. Jeff brings over 15 years of both marketing and production experience to our team, making Jeff & Cindy now our dynamic duo team in MSAA CL Access Plus.

Also, while we hated losing Whitney and wish her the best at her new job, we are very happy to have Amiee Facemyer come on board with us as our new Personal Lines Coordinator. She brings 18 years of experience to us and we know that our members will enjoy working with her. If you have not already done so, please welcome Jeff and Amiee to the MSAA family!
MSAA continued to offer training on all lines of business, averaging over 10 webinars per month along with other training opportunities from the carriers and within SIAA’s Training and Learning Center. Thank you, Kristin for coordinating the training!

Speaking of the TLC keep in mind that it continues to grow as SIAA adds more and more courses. A reminder: TLC is now available to you as a member for no cost. Free is a good price! This includes all the Continuing Education Credits available in the TLC where you only have to pay the filing fee.

Also at the national level, SIAA has finalized our 2018 PMSF agreements, so members will continue to receive quarterly payments from our Strategic Partnership Carriers. SIAA is now well over $6 Billion in aggregated premium!

SIAA’s exclusive training program Business Insurance Advantage also has been revamped. The next class beginning in January will be eight weeks, with monthly follow-up calls. BIA students have enjoyed an approximate 23% increase in small commercial business compared with prior years. BIA also generates cross sales to other lines, including personal lines and life.

So, to sum up, 2017 was a very good year and we look forward to sharing its rewards with you this spring!

We at MSAA wish to you, our members, a very Merry Christmas and a Happy, Safe, and Prosperous New Year!

Dan, Mary, Kristin, Jason, Jeff, Cindy, and Amiee